Shipping Policy

Shipping Policy

Shipping Methods and Carriers

We strive to ensure that your orders are delivered promptly and securely. We use reputable shipping carriers to deliver our products, including but not limited to:

• DPD
• Local postal services

The choice of carrier depends on the destination, shipping method selected, and the nature of the items ordered. By selecting a shipping method, you accept the shipping policy of the respective delivery company.

Estimated Delivery Times

The estimated delivery times vary based on your location and the shipping method chosen:

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
• Overnight Shipping: 1 business day (available in select locations)

Please note that these estimates are provided by the carriers and may be affected by factors such as weather, holidays, and customs delays.

Shipping Costs and Handling Fees

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase. Handling fees, if applicable, are included in the shipping cost.

International Shipping

We are pleased to offer international shipping to a variety of destinations outside the EU. International shipping costs and delivery times vary depending on the destination country. The shipping cost for international orders will also be calculated based on the weight and destination of your order and displayed during checkout.

• International Standard Shipping: 7-14 business days
• International Express Shipping: 3-7 business days

Please be aware that international orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges.

Additional Information

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking information if available.

Tracking

Most shipments include tracking. You will receive a tracking number once your order has been dispatched, allowing you to monitor the progress of your delivery.

Delivery Issues

If you encounter any issues with your delivery, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue promptly.

Backorders

Please note that this shipping policy applies only to products currently in stock. If a product is on backorder, this policy does not apply, and the product will be delivered as soon as it becomes available.

Contact Us

For any questions or concerns regarding our shipping policy, please contact our customer service team:

• Email: info@einimed.eu

We are here to assist you and ensure that your shopping experience is smooth and satisfactory.